The second-hand marketplace Users Voice Displeasure About Size Changes

Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.

This online marketplace has revised its size classifications for women's and children's clothes but did not contact all shoppers about the modification.

Social Media Reaction

Numerous buyers and vendors are posting online claiming that product pages now present a modified sizing category compared to what was initially listed because of the remapping.

The platform stated the new system was more in line with comparable marketplaces.

They have suggested members to review their products and update the measurements by hand when needed, which has left users frustrated.

Size Classification Updates

Before the change, the measurements included a single numeric size and a letter, like S/8 or M/10.

The new system has a letter and a range for example S/UK 8-10.

In some cases, the measurements have been reclassified - like an L measurement was formerly size 12 but is now a UK 16-18.

Shopper Accounts

A fashion influencer, who produces content about larger sizing, explained the modification "makes transactions more difficult".

"Not many brands say XL is a 20-22," as the platform currently indicates.

Another user, based in Glasgow, said garments she listed on Vinted with size 14 labels were appearing on the platform as measurements 20-22.

"Should someone sized 20-22 purchase these they may become frustrated," she stated.

Manual Updates

Charlotte Lunn, located in England, stated she felt frustrated by the change as she had to manually change the sizing for "all her products".

"Personally, this is quite irritating, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she stated.

Marketplace Information

The platform boasts over 100 million members, comprising 18 million UK members.

It has become a favored option versus similar marketplaces including eBay and Depop.

This is not the initial instance where an unanticipated change to the app has proved unpopular: previously, the platform withdrew an update concerning shipment methods following member complaints.

David Campbell
David Campbell

Interior designer with over 15 years of experience specializing in modern luxury spaces and sustainable home decor.